Reserve & Collect lets you browse and order Bristol Airport's duty-free range online before you travel, save 10% automatically, and simply collect and pay in-store once you're through security. It covers three separate services: World Duty Free (perfume, cosmetics, drinks and gifts), Boots (suncare, toiletries and baby supplies), and currency, each with its own ordering window. It's free to use, there's no obligation to buy once you arrive, and it's worth doing if you want a specific product guaranteed in stock, a wider range than the physical shop carries, or simply want to save time airside. Checked 2026.
What is Reserve & Collect at Bristol Airport?
Reserve & Collect is Bristol Airport's online pre-order system for its main shops. Instead of browsing and buying everything on the day, you place an order from home, then pick it up (and pay for it, in most cases) once you've cleared security. It isn't one single service: it's three, run by three different retailers, each with its own rules.
World Duty Free: Reserve & Collect
- What you can order: perfume, cosmetics, spirits, wine, cigarettes and travel-exclusive gifts from World Duty Free's full range.
- How far ahead: order up to 30 days before you fly.
- The saving: 10% off automatically when you order online rather than buying in-store.
- Wider range: ordering at least 7 days ahead unlocks brands not stocked in the physical shop, including names like Creed, Penhaligon's and Diptyque.
- Collection: collect and pay at the pickup point in the airside store once you're through security. (A separate Arrivals World Duty Free store is also open for anyone shopping on the way back into the UK; see our full duty-free prices and allowances guide for what things actually cost.)
Boots: Click & Collect
- What you can order: suncare, toiletries, travel health items, baby milk and nappies, plus the wider holiday-essentials range Boots stocks at the airport.
- How far ahead: order at least 5 days before you fly.
- Collection: collect in-store, airside in Departures.
This is the more practical of the two for anyone who's forgotten something essential, since it guarantees your item is waiting rather than relying on the physical shop having stock on the day.
Currency: pre-order online
- What you can order: 57 currencies, picked up and paid for at the airport rather than online.
- How far ahead: order up to 7 days before you fly.
- Collection: collect from the currency desks in Check-in or Departures.
Pre-ordering currency through Reserve & Collect locks in a rate and guarantees your notes are ready, rather than you queuing on the day and hoping the desk has your currency in stock. See our currency exchange guide for how this compares with other ways to get foreign cash before you fly.
How do I actually place a Reserve & Collect order?
For World Duty Free, order through the World Duty Free website for Bristol Airport (bristol.worlddutyfree.com) rather than the main Bristol Airport site, selecting your flight date so the system knows which collection window applies. For Boots and currency, orders are placed through the relevant section of bristolairport.co.uk's shop and eat pages, which link out to each retailer's own ordering process. In all three cases, you'll need your flight date and, for airside collection, you'll be collecting after you've cleared security, so build a few minutes into your schedule to find the counter rather than treating it as instant.
Is Reserve & Collect worth using?
It's worth it any time you want a specific item guaranteed, rather than hoping the shelf has it on the day; it's also the only way to access World Duty Free's wider online-only range if you're ordering a week or more ahead. The automatic 10% World Duty Free saving is a genuine discount on top of whatever promotional pricing is already running in-store, so there's little downside to reserving even if you're not sure exactly what you'll buy, as you aren't charged until you collect.
FAQs
What is Reserve & Collect at Bristol Airport?
An online pre-order system covering three separate retailers: World Duty Free (drinks, perfume, cosmetics, gifts), Boots (toiletries and travel health), and currency. You order online, then collect (and usually pay) airside after security.
How much notice do I need for Reserve & Collect at Bristol Airport?
World Duty Free takes orders up to 30 days ahead (7+ days unlocks a wider product range); Boots needs at least 5 days; currency needs at least 7 days.
Do I save money by using Reserve & Collect?
Yes for World Duty Free: you get an automatic 10% off versus buying the same item in-store, on top of any existing in-store promotions.
Where do I collect my Reserve & Collect order at Bristol Airport?
World Duty Free and Boots orders are collected airside in the Departures area, after you've cleared security. Currency orders are collected from the currency desks in Check-in or Departures.
Can I cancel a Reserve & Collect order if I change my mind?
You're not charged for World Duty Free and Boots reservations until you collect and pay in-store, so there's no cost to simply not collecting, though it's courteous to cancel online if you know in advance you won't want the order.
Is Reserve & Collect only for duty-free alcohol and perfume?
No. Boots' Click & Collect covers suncare, toiletries, baby milk and nappies, and currency pre-order is a completely separate service for foreign cash, so Reserve & Collect covers more than just classic duty-free shopping.