Who you contact about a lost item at Bristol Airport depends on exactly where you lost it. Anything left in the terminal itself, security, the departure lounge, shops or public areas is handled by the airport's own Lost Property team. Anything left on board an aircraft is a matter for the airline, and anything left on the A1 Airport Flyer bus is handled by the bus operator, not the airport. Checked 2026.
Lost it in the terminal
If you lost or found something inside the terminal building, at security, in the departure lounge, in a shop, restaurant or any other public area of Bristol Airport, that's a job for the airport's own Lost Property office. Call the team directly on 01275 475494, or use the online form on the official Lost Property page; go there directly rather than a third-party listing site, since contact numbers on unofficial sites are not always current.
Have your flight details, the date and rough time you lost the item, and a clear description ready, since that speeds up matching it if it's been handed in.
Lost it on your flight
If you left something on the aircraft itself, that's an airline matter, not an airport one, since the airport's Lost Property team doesn't have access to aircraft cabins after you've disembarked. Contact your airline's own lost property or customer service line as soon as you notice, ideally before the same aircraft leaves on its next rotation.
Lost it on the A1 Flyer
Items left on the A1 Airport Flyer coach between the airport and Bristol Temple Meads are the responsibility of the bus operator running that service, rather than Bristol Airport's Lost Property team. If you realise on board, ask the driver directly; otherwise contact the operator's own lost property line, which you'll find on your ticket or their website.
What happens once you report it
Bristol Airport's Lost Property function covers items found anywhere in the terminal at any time, since passengers pass through at all hours. Once you've reported an item, it's normally logged against your description and contact details, and you're contacted if a match turns up. If nothing has been handed in when you report it, it's worth checking back after a day or two, since items are sometimes found and logged later than when you lost them.
If your item is found
If your item turns up, Lost Property will normally get in touch using the contact details you gave when you reported it. Depending on what's been found and where you are, you may be offered collection in person from the airport, or postage to your home address, sometimes for a fee to cover packaging and postage on higher-value or bulky items. Valuables such as passports, wallets and electronics are typically logged and stored more carefully than general items like chargers or clothing, so don't assume a small item wasn't worth logging if you can't find it straight away. If you're flying again soon and can't wait for a response, it's still worth reporting the item promptly, since a delayed report makes it harder to match against anything handed in around the time you lost it.
Before you fly, minimise the risk
A few habits cut down the odds of losing something in the first place: keep passports, boarding passes and phone chargers in one dedicated pocket, do a visible seat and tray check before you stand up at the gate, and use a bag with a zip rather than an open top through security trays. Check the FAQs page for other common pre-flight questions, and see the drop-off and parking pages if you're worried about leaving something in a car rather than the terminal.
FAQs
Who do I contact if I lost something at Bristol Airport?
It depends where: the airport's own Lost Property team covers the terminal, security and public areas (call 01275 475494); your airline covers anything left on the aircraft; the bus operator covers anything left on the A1 Flyer.
Is Bristol Airport's Lost Property office open 24 hours?
The airport handles passengers arriving and departing at all hours, so lost items can be reported at any time by calling 01275 475494 or via the official Lost Property page.
What information should I have ready when I report a lost item?
Your flight number and date, roughly when and where you lost the item, and a clear description, including any distinguishing features.
I left something on the plane. Should I call the airport?
No, contact your airline directly, since the airport's team doesn't have access to the aircraft cabin once it's left the gate.
How long are lost items kept?
Policies vary by item and airport process, so check the current retention details on the airport's own Lost Property page when you report your item.
For everything else about getting through the terminal, see the full FAQs page, or check taxis and public transport if your lost item search means you're now running late.
Who do I contact if I lost something at Bristol Airport?
It depends where: the airport's own Lost Property team covers the terminal, security and public areas (call 01275 475494); your airline covers anything left on the aircraft; the bus operator covers anything left on the A1 Flyer.
Is Bristol Airport's Lost Property office open 24 hours?
The airport handles passengers arriving and departing at all hours, so lost items can be reported at any time by calling 01275 475494 or via the official Lost Property page.
What information should I have ready when I report a lost item?
Your flight number and date, roughly when and where you lost the item, and a clear description, including any distinguishing features.
I left something on the plane. Should I call the airport?
No, contact your airline directly, since the airport's team doesn't have access to the aircraft cabin once it's left the gate.
How long are lost items kept?
Policies vary by item and airport process, so check the current retention details on the airport's own Lost Property page when you report your item.
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Updated 15 August 2026 by the Bristol Airport Guide team. Bristol Airport Guide is an independent guide, not affiliated with Bristol Airport. Confirm details with the official airport or operator before you travel.